Refund policy

Returns are for EXCHANGE or STORE CREDIT only. We are not able to offer refunds.


Sale items or special orders are final sale and cannot be returned. 


All returns must be accompanied by the original receipt and all items must be un-worn with tags attached. 


Shipped returns must be postmarked within 10 days of the original ship date. 


      Please mail returns to:
      USPS (U.S Post Office):
      Katydid
      P.O Box 1182
      Edgartown, MA 02539

       

      UPS or FedEx:
      Katydid
      38 Main Street 
      Edgartown, MA 02539

       

      The customer is responsible for return shipping costs. Please allow 1-3 business days to process your return once we receive it.

      Original and return shipping costs are non-refundable. 

      We suggest you obtain a tracking number and insure packages as we cannot be responsible for lost or damaged returned packages.

      Please call our store at (508) 627-1232 with any questions.